bingolus Privacy Policy

1 Introduction

This Privacy Policy explains how bingolus ("we," "us," "the Platform") collects, uses, stores, and protects the personal information of players who register and use the bingolus platform at bingolus.vu. It applies to all accounts, whether accessed through a desktop browser, mobile browser, or the bingolus mobile application.

We are committed to handling your personal information with care and in a manner consistent with applicable data protection standards. This policy is written in plain English so that Filipino players can clearly understand what information we hold about them and why.

By registering an account, you acknowledge that you have read and understood this Privacy Policy. If you have any questions before registering, please contact us at [email protected].

2 Data We Collect

We collect personal information in two main ways: information you provide directly, and information generated automatically as you use the platform.

Information you provide:

• Full legal name, date of birth, and contact details (email address, mobile number) provided during registration.
• Identity verification documents submitted as part of the KYC process — such as a government-issued ID, proof of address, or selfie photo.
• Payment information submitted when depositing or withdrawing funds — including bank account details or e-wallet information used for Philippine Peso transactions.
• Communications you send to our support team, including queries, complaints, and feedback.

Information collected automatically:

• Device information — type of device, operating system, browser version.
• IP address and approximate location at the time of login or account activity.
• Session data — pages visited, games played, bets placed, and time spent on the platform.
• Cookies and similar tracking technologies (see Section 8).

3 How We Use Your Data

bingolus uses your personal data only for legitimate purposes directly connected to operating the platform and serving our players. Specifically, we use your data to:

• Create and manage your account, including authentication via OTP and account security features.
• Verify your identity through the KYC process before processing withdrawals or upon request.
• Process deposits and withdrawals in Philippine Peso and maintain accurate transaction records.
• Deliver the games, sports betting, eBingo, and other platform features you access.
• Send account-related communications — including transaction confirmations, security alerts, and important platform updates.
• Personalise your platform experience based on your activity and preferences.
• Detect and prevent fraud, money laundering, and prohibited conduct outlined in our Terms & Conditions.
• Fulfil legal and regulatory obligations applicable to our operations.
• Improve platform performance, identify technical issues, and develop new features.

4 Legal Basis for Processing

We process your personal data under the following legal bases:

• Contractual necessity — processing required to provide the services you signed up for, including account management and transaction processing.
• Legal obligation — processing required to comply with applicable laws, including identity verification and anti-money laundering requirements.
• Legitimate interests — processing carried out to detect fraud, improve platform security, and maintain the integrity of the platform for all players.
• Consent — for optional communications and non-essential cookies, where your consent is sought and can be withdrawn at any time.

5 Sharing Your Data

bingolus does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share your data only where necessary to operate the platform, as described below:

• Payment processors: We share financial data with payment service providers to process deposits and withdrawals in Philippine Peso, including transfers via Philippine online banking and local e-wallets.
• Identity verification providers: We share identity documents with KYC verification services to confirm your eligibility and comply with verification requirements.
• Technical service providers: Platform infrastructure, hosting, security, and analytics providers may have access to certain technical and usage data strictly as needed to support our operations.
• Legal authorities: We may disclose personal data to law enforcement or regulatory bodies if required by applicable law or in response to a valid legal request.

All third-party service providers who handle your data are required to process it only for the stated purpose and to maintain appropriate security standards.

6 Data Security

bingolus implements technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Key security measures in place include:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• OTP verification required for login and sensitive account actions such as withdrawals or password changes.
• Access controls — internal access to personal data is restricted to staff members who require it for their specific role.
• Secure data storage with regularly reviewed security configurations.
• Fraud detection systems that monitor for unusual account activity.

While we take these measures seriously, no online platform can guarantee absolute security. You also play a role in protecting your account — use a strong, unique password and do not share your login credentials with anyone.

7 Data Retention

We retain your personal data for as long as your account is active and for a reasonable period thereafter in order to fulfil legal, compliance, and operational obligations. Specific retention periods are determined by the type of data:

• Account and identity data is typically retained for a minimum of five years following account closure, in line with standard financial record-keeping practices.
• Transaction records are retained as required by applicable financial and tax regulations.
• Technical and usage data may be retained in aggregated or anonymised form for platform analytics purposes for a longer period.

Once retention periods have passed and the data is no longer required for any legal purpose, we securely delete or anonymise it.

8 Cookies & Similar Technologies

bingolus uses cookies and similar tracking technologies when you access the platform through a browser or mobile app. Cookies are small data files stored on your device that help the platform function properly and allow us to understand how it is being used.

Types of cookies we use:

• Essential cookies: Required for core functions such as keeping you logged in during a session and maintaining your preferences. These cannot be disabled without affecting platform functionality.
• Analytics cookies: Used to understand how players navigate the platform — which sections are visited most, where sessions typically begin and end, and how features are used. This helps us improve the platform.
• Security cookies: Help detect and prevent fraudulent login attempts and protect your account.

You can manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to use the platform normally. For non-essential cookies, you may opt out without losing access to core features.

9 Your Rights

As a player on bingolus, you have the following rights in relation to your personal data:

• Right to access: You can request a copy of the personal data we hold about you.
• Right to correction: If any of your personal data is inaccurate or incomplete, you can request that we update it.
• Right to erasure: In certain circumstances, you may request that we delete your personal data. This right is subject to legal retention requirements and may not apply where we are legally required to keep certain records.
• Right to restrict processing: You can request that we limit how we use your data in certain situations.
• Right to withdraw consent: Where processing is based on your consent (such as for marketing), you can withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to data portability: In certain cases, you can request that we provide your data in a structured, commonly used format.

10 Children and Minors

bingolus is strictly for players who are 21 years of age or older. We do not knowingly collect personal data from anyone under this age. If we become aware that a minor has registered an account, that account will be closed immediately and any associated data will be deleted.

If you believe a minor has registered on our platform, please notify us at [email protected] so we can investigate and take appropriate action promptly.

11 Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in how we process personal data, changes in applicable law, or improvements to our platform. When we make significant changes, we will notify registered players via the email address associated with their account or through a notice on the platform.

The "last updated" date at the top of this page indicates when the current version was published. We encourage you to review this policy periodically. Continued use of the platform after a revised policy has been published constitutes your acceptance of the updated terms.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a privacy concern, please contact our support team:

We aim to respond to all privacy-related queries promptly and to handle data requests within a reasonable timeframe following identity verification.